Client services

Choose an available product, select its color and size, and add it to your bag. From your bag, send your contact details and an order request. The studio reviews availability before arranging payment. Nothing is charged online.

Some pieces are collection concepts, labelled Design preview. Their final materials, sizes and prices have not been confirmed. These designs cannot be added to the bag until released as products.

Shipping options, costs and delivery timing are confirmed after your request is reviewed and before payment. No delivery date is promised when submitting a request.

Ask the studio to confirm the applicable return and change terms before paying, especially for personalized items. You can include your questions in the notes on your order request.

Signed-in customers can find their requests in their account. Guests can use the private tracking code provided after submitting a request.

Available size and color options are shown on the product page. For measurements or care details not listed, include your questions in your request. Follow the confirmed specifications and garment care label.